Privacy Policy

ThinkQuiz.in — Effective date: [25.09.2025]

1. Introduction

ThinkQuiz.in ("we", "us", "our") operates https://thinkquiz.in (the "Service"). We respect your privacy and are committed to protecting your Personal Data. This Privacy Policy explains what data we collect, why we collect it, how we use it, with whom we share it, how long we keep it, and your rights.

2. Grievance Officer

As required under applicable Indian rules, the designated Resident Grievance Officer for ThinkQuiz.in is:

Name: [Anjali Jha]
Email: [grievance@thinkquiz.in]
Address: [BUSINESS ADDRESS]

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer will acknowledge user complaints within 24 hours of receipt and make best efforts to resolve them within 15 days.

3. What we collect

• Account data: name, email, username, password hash, profile image (if provided).
• Quiz & usage data: quiz attempts, answers, scores, timestamps, progress and leaderboard entries.
• Technical data: IP address, device/browser information, server logs, referral and session data.
• Cookies & tracking: session cookies, analytics identifiers, local storage.
• Third-party data: profile information received from OAuth providers (e.g., Google) when you sign in via those services.
• Support data: messages, emails, feedback you send to us.

4. How we use your data

We use Personal Data to:

• Provide and operate the Service (account management, quizzes, leaderboards).
• Authenticate users and secure accounts.
• Send transactional communications (account notices, password resets).
• Improve the Service through analytics and product research (legitimate interest).
• Send marketing communications only where you have given consent.
• Prevent fraud, abuse, and misuse; comply with legal obligations.

5. Legal basis & consent

For users in jurisdictions that require a legal basis for processing, we rely on:

• Contract performance — to provide core services.
• Legitimate interests — for analytics, fraud prevention, and improving the Service.
• Consent — for newsletters and promotional communications (opt-in; withdrawable at any time).

6. Cookies & choices

We use cookies to manage sessions and measure site usage. You can manage or disable cookies via your browser settings; disabling cookies may limit functionality.

7. Sharing & disclosure

We do NOT sell personal data. We may disclose Personal Data to:

• Service providers (hosting, analytics, email, payment processors) under contractual obligations.
• Law enforcement, courts, or government authorities when required by law.
• Buyers or successors in the event of a business sale, subject to confidentiality and notice.
• In aggregated or anonymized form that does not identify you.

8. International transfers

Your data may be stored or processed outside India. We will ensure appropriate safeguards (e.g., contractual clauses) for transfers.

9. Data retention

We retain Personal Data only as long as necessary for the purposes set out or to satisfy legal obligations. Example retention guidelines (customize as needed):

• Account data — retained until deletion + 90 days for backups.
• Quiz history — retained for [3–5 years] for learning continuity and analytics.
• Support logs — retained for [2 years].

10. Your rights

You may request access, correction, deletion, restriction, portability, or withdraw consent. To exercise rights, contact the Grievance Officer. We may require identity verification before fulfilling requests.

11. Security

We implement reasonable technical and organizational measures (TLS/HTTPS, secure hosting, access controls). However, no system is entirely secure — report suspected breaches to the Grievance Officer immediately.

12. Children's privacy

The Service is not intended for children under 13. Users between 13 and 18 may only use the Service with parental or guardian consent. We do not knowingly collect personal data from children under 13. If you learn we have collected data from a child, contact us to request deletion.

13. Links to third-party sites

We are not responsible for the privacy practices of external sites linked from ThinkQuiz.in. Review third-party policies before providing personal data.

14. Changes to this policy

We may update this Privacy Policy. We will post the updated policy on this page with a revised "Last updated" date. Material changes will be communicated via notice or email where practicable.

15. Contact

Email: [support@thinkquiz.in]